Shared server elmer down

Incident Report for ElephantSQL

Resolved

Elmer has been replaced with a new instance. All databases should be operational again

Posted Oct 07, 2016 - 20:45 UTC

Identified

Starting up Elmer is very slow.

We are setting up a replacement server and applying the most recent backup to be ready soon.

Posted Oct 07, 2016 - 20:09 UTC

Investigating

The postgres process on shared server elmer is down atm. We are working to fix the problem asap.

Posted Oct 07, 2016 - 18:44 UTC